DHL In Russia

DHL In Russia

Every day many people send lots of things to all parts of the world. Sometimes it is not just short text messages or e-mails. Sometimes the mail is a material thing and it has to be delivered very fast. It may be so important, that it someone’s life or business may depend on it. Express delivery services are created for this purpose. Let’s see how the DHL Express company works.

DHL In Russia

DHL In Russia

Every morning at 9 a. m. the DHL plane lands in the ‘Sheremetyevo’ Airport.

DHL In Russia

DHL uses Russian aircraft TU-204.

DHL In Russia

Every evening the plane flies to Germany carrying the mail from Russia, where it gets sorted, and the next morning the plane travels back to Moscow with new parcels.

DHL In Russia

During the day the maintenance procedures are held.

DHL In Russia

The unloading starts after the authorities give their permission.

DHL In Russia

All the shipments are packed in containers that are specially designed to occupy the whole space inside the aircraft.

DHL In Russia

DHL In Russia

The airport crew unloads the plane.

DHL In Russia

Most important shipments are immediately delivered to the customs office where they get sorted again.

DHL In Russia

First containers begin their way to the airport terminal.

DHL In Russia

DHL In Russia

All the correspondence is processed in the sorting area inside the customs terminal.

DHL In Russia

The mail for the Moscow citizens begins its way to the destinations right from the airport terminal. The DHL specialists scan the code on the package and determine the number of the right route.

DHL In Russia

Route numbers are shown on the screen.

DHL In Russia

Then the DHL crew sorts all the packages into the bags with the route numbers.

DHL In Russia

Each delivery man has his own territory, which is encoded in the route name. After the delivery to the DHL office, the delivery man picks his mail and delivers it to the destination.

DHL In Russia

The mail in the baskets is sorted for the regions of the Russian Federation. ‘Sheremetyevo’ is the only airport with the International DHL Service.

DHL In Russia

While the most important mail is being sorted, the loading men continue to unload the plane.

DHL In Russia

The floor in the sorting area is designed in such a way that it is easy to move the palley with shipments of any weight and size in any possible direction.

DHL In Russia

All delivery prices are counted according to the size and weight of each package. In order not to take extra money from the customer, each package is carefully measured and weighed.

DHL In Russia

There are two DHL offices in Moscow: in the south and in the north. Yellow bags are used for one office; the green ones are used for the other one.

DHL In Russia

DHL In Russia

DHL In Russia

Next to the warehouse there is an office, where customs officers work.

DHL In Russia

The customs office is situated in the same building and is partitioned off with a glass wall.

DHL In Russia

Once all the documents are prepared, the officers send the electronic declaration via e-mail and bring the necessary documents to the customs office which is a few steps away.

DHL In Russia

The office has a modern look.

DHL In Russia

They prefer to use e-mail when they have to send some documents. The waste is collected separately and each kind is sent for recycling.

DHL In Russia

To use the DHL mailing services, you have to call the delivery man or to bring the parcel to one of the DHL offices in Moscow or other cities.

DHL In Russia

The DHL central office.

DHL In Russia

The call center. Here they handle all the incoming calls.

DHL In Russia

According to the company standards, each call shall be answered in no more than ten seconds. The information concerning phone calls is shown on the screens and one of them is situated in the manager’s office.

DHL In Russia

Moscow delivery men.

DHL In Russia

Each delivery man has a table with a route number on it and the mail to deliver.

DHL In Russia

Sometimes the mail for the whole route fits into a small box.

DHL In Russia

Nevertheless, for each route DHL allocates a car.

DHL In Russia

A sorting station.

DHL In Russia

Each sorting station has a scanner which scans each parcel for prohibited things.

DHL In Russia

Each box is thoroughly measured and weighed.

DHL In Russia

The information is saved in the computer and can immediately be seen by the client and every DHL officer in any part of the world.

DHL In Russia

DHL In Russia

Each bag corresponds to a certain route.

DHL In Russia

DHL In Russia

DHL In Russia

In spite of the fact that the company is responsible for all of its mail, especially valuable shipments are delivered in closed containers.

DHL In Russia

Then they deliver the parcels to other airports of Moscow, so that they can be delivered to other regions of the country.

Mailing services need huge investments and after this article it gets clear why.

Location: Moscow

via sergeydolya

13 thoughts on “DHL In Russia”

    • Ask him 🙂
      http://sergeydolya.livejournal.com/382476.html#cutid1

      He makes reports, they (I assume) provide tickets, hotel, alcohol…

      Reply
    • I guess it can be. But it takes a lot of time just “to start the engine”.

      Recently I`ve waited for my parcel (Russia-Sweden) for 5 weeks, 4 of which they kept it on Moscow suspicious custom service…

      DHL (as well as CityExpress, PonyExpress) work normally fine – just one day and “here you go” 🙂

      Reply
  1. DHL in New Zealand… the dropper of many packages worth a lot of $$$$$$$ we change shipping companies every time they wreck our goods and blame me! YA I dropped the product I made for 4 hours….Useless pricks

    Reply
  2. A friend HATES DHL Russia. She spent a couple hundred TWICE to get some legal documents from Moscow ASAP and it took them three months, and the second time she gave up.

    Reply

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